MATEXT

TERMS OF SALES

Update : 04 February 2024

By using MATEXT's services, you accept the conditions below without any modification and in their entirety. The publisher reserves the right to modify, at any time and without notice, the site and services as well as these T&Cs, in particular to adapt to changes to the site by providing new functionalities or deleting or modification of existing functionalities. It is therefore advisable for the user to refer before any navigation to the latest version of the T&Cs, accessible at any time on the site. In case of disagreement with the T&Cs, no use of the site can be made by the user.

I. Purpose

1.1 Offer


MATEXT offers online sales services. Buyers can acquire access to various digital training courses via the website www.matext.io / www.matextworld.com / www.matext.ch MATEXT allows the direct conclusion of contracts between it and the buyer.

1.2 Purpose of the General Conditions of Sale

The subject of these T&Cs is the use of the online training service, which MATEXT provides to buyers via its website.

1.3 Use of personal data

The use of personal data is governed by the data protection declaration. The data protection declaration is an integral part of these binding terms and conditions.

II. Services

2.1

For all services, the MATEXT conditions available in the Internet shop apply. MATEXT may at any time modify the scope of services or suspend the performance of services.

2.2

The contract relating to the purchase of the training is concluded between the buyer of the training(s) and MATEXT, on the basis of these GTC

III. Conclusion of contract

The buyer makes his choice by means of the offers presented on the MATEXT website. The choice made is displayed in the basket. By confirming the order, the buyer confirms his binding offer for the purchase of the chosen training. The training buyer is required to provide the necessary information completely and correctly during the ordering process.

IV. Payment

4.1 Payment methods

The customer has the choice payment by credit card. Payment by payment slip is not accepted.

4.2 Creditworthiness of the customer

MATEXT reserves the right to examine the creditworthiness of a customer. By placing an order, the customer agrees to such a credit check. MATEXT may cancel or suspend a customer's order if the latter is insolvent, or if MATEXT has reasonable grounds to believe that the customer is acting with an intention fraudulent.

4.3 Refunds, credits, vouchers, gifts

If the customer is entitled to a refund, the amount will be transferred directly to the buyer's bank / postal account.

VII. RESPONSIBILITIES

The publisher is only responsible for the content that he has published himself.

The publisher is not responsible :

- In the event of technical or computer problems or failures or of compatibility of the site with any hardware or software;
- Direct or indirect, material or immaterial, foreseeable or unforeseeable damage resulting the use or difficulties in using the site or its services;
- Intrinsic characteristics of the Internet, in particular those relating to the lack of reliability and lack of security of the information circulating there.

Moreover, the site cannot guarantee the accuracy, completeness and timeliness of the information disseminated there.

Par ailleurs, le site ne saurait garantir l’exactitude, la complétude, et l’actualité des informations qui y sont diffusées.

The user is responsible for :

- The protection of his equipment and data;
- The use he makes of the site or its services ;
- If he respects neither the letter nor the spirit of these T&Cs.

VIII. ACCESS AND NAVIGATION

The publisher implements the technical solutions at its disposal to allow access to the site 24 hours a day, 7 days a week. It may nevertheless at any time suspend, limit or interrupt access to the site or to certain pages of this one in order to carry out updates, modifications of its content or any other action deemed necessary for the proper functioning of the site.

Connecting to and browsing the MATEXT site implies unreserved acceptance of these General Conditions of Use, regardless of the technical means of access and the terminals used. These T&Cs apply, as necessary, to any variation or extension of the site on existing or future social and/or community networks.

IX. SITE MANAGEMENT

For the proper management of the site, the publisher may at any time:
- Suspend, interrupt or limit access to all or part of the site, reserve access to the site, or to certain parts of the site, to a specific category of Internet user;
- Delete any information that could disrupt its operation or contravene national or international laws, or the rules of Netiquette;
- Suspend the site in order to proceed with updates.

X. HYPERTEXT LINKS

The site may contain hypertext links pointing to other websites over which MATEXT has no control. Despite the prior and regular checks carried out by the publisher, the latter declines all responsibility for the content that can be found on these sites.

The publisher authorizes the establishment of hypertext links to any page or document of its site provided that the establishment of these links is not carried out for commercial or advertising purposes. In addition, the prior information of the site editor is necessary before any hypertext link is set up. Excluded from this authorization are sites disseminating information of an illicit, violent, controversial, pornographic, xenophobic nature or which may affect the sensitivity of the greatest number. Finally, MATEXT reserves the right to have a hypertext link pointing to its site deleted at any time, if the site deems it not to comply with its editorial policy.

XI. PRIVACY

In addition to these General Conditions, the site has a privacy policy which describes how personal data is processed when the user visits the site, as well as how cookies are used. By browsing the site, the user declares to have also read the aforementioned privacy policy.

XII. INTELLECTUAL PROPERTY

The structure of the site but also the texts, graphics, images, photographs, sounds, videos and computer applications that compose it are the property of the publisher and are protected as such by the laws in force under intellectual property.

Any representation , reproduction, adaptation or partial or total exploitation of the content, registered trademarks and services offered by the site, by any means whatsoever, without the prior, express and written authorization of the publisher, is strictly prohibited and could constitute an infringement within the meaning of articles L. 335-2 and following of the Intellectual Property Code. And this, with the exception of elements expressly designated as free of rights on the site.

Access to the site does not constitute recognition of a right and, in general, does not confer any intellectual property right relating to an element of the site, which remain the exclusive property of the publisher.

The user is prohibited from entering data on the site which would modify or which would be likely to modify its content or appearance.

XIII. CONTACT

For any question or request for information concerning the site, or any report of illegal content or activities, the user can contact the publisher at the following e-mail address: info@matext.ch

XIV. APPLICABLE LAW AND JURISDICTION

These General Terms and Conditions of Use are governed by the recommendations of the Swiss Confederation. In the event of a dispute and in the absence of an amicable agreement, the dispute will be brought before the Swiss courts in accordance with the rules of jurisdiction in force.

XV. SUBSCRIPTION

1. Subscription Service: The textures available on our platform are provided through a subscription-based service. This means that to access our textures, you must have an active subscription.

2. Subscription Period: Your subscription will be valid for the duration specified at the time of purchase. Unless otherwise indicated, subscriptions will automatically renew at the end of the subscription period for the same duration as the original subscription.

3. Payment: Payment for your subscription will be charged at the beginning of the subscription period and then automatically renewed at the end of each period unless you cancel your subscription.

4. Cancellation: You may cancel your subscription at any time. However, there will be no refunds for partial subscription periods. Canceling a subscription will immediately remove access to downloads.

XVI. Refund Conditions

1. Eligibility for Refund:
Refunds are exclusively available to customers who have not downloaded any images since their initial purchase.

2. Refund Request Period:
All refund requests must be submitted within 30 days from the date of the initial purchase.

3. Refund Request Process:
Customers wishing to initiate a refund request should contact our customer service team via email at info@matextworld.com, providing comprehensive information, including the order number.

4. Refund Process: If eligible, customers will receive a full refund of the transaction amount within 14 days of request approval. The refund will be processed using the same payment method used during the initial purchase.

5. Exceptions: No refunds will be granted if the user has completed at least one download, even if these assets have not been utilized or published.

6. Subscription Cancellation: For subscription purchases, refunds will adhere to our cancellation policy specific to the type of subscription. No refunds will be permitted after the specified cancellation period.

7. Refund Policy Changes: Please note that these refund conditions may be subject to revisions without prior notice. We encourage our customers to regularly review this page for updates.

8. Customer Service Contact: For any inquiries regarding these refund conditions or to initiate a refund request, please reach out to our customer service team using the email address info@matextworld.com or our website's contact form.


Data protection

We take the protection of your personal data very seriously. This is why we would like to use this data protection declaration to inform you of the measures we have taken to protect your data.

This data protection declaration only concerns the use of data collected by MATEXT during of visiting its website.

Data entry

You can normally consult our site online without disclosing your personal data. However, when you visit our site, data from your computer's log files (e.g. IP address, date and time of access, URL of the file consulted, history of clicked links) are automatically collected and analyzed for statistical purposes by our services or external analysis services.

Depending on the application used, cookies may be stored on your computer: they will be reused when you visit our website the next time, in order to facilitate your access or allow you to use certain functions. If you do not want such data to be saved, you can block access to it by configuring your browser accordingly or simply delete the saved cookie.

Collection and processing of personal data

Personal data is only collected when you make it available to us yourself, for example when registering for one of our training courses, by filling in forms or by sending e-mails, in the context of an order for products or services, requests for information or requests for equipment. In such situations, we will keep you informed of the conditions of use, these may vary depending on the offer proposed depending on the purpose of the collection, the volume, the transmission and the storage of this data. Following your subscription to our newsletter, your e-mail address may be used by MATEXT for information and advertising purposes, until you unsubscribe.

Users who no longer wish to receive the newsletter can click on the "Unsubscribe" link, present in all e-mails sent. Your personal data entered on our website may be grouped with data which concerns the same person and which has been transmitted to MATEXT in another context, for example data from the address files of subscribers of participants in contests, or those collected in the context of advertising offers.

MATEXT also reserves the right to use data collected by companies specializing in the sale of addresses for marketing purposes and to supplement them with additional characteristics (size of household, owner of single-family home, age, category of income, etc). We will retain control and responsibility for the use of the data you entrust to us. In the event that the data protection legislation differs from that applicable in your country, we will ensure that the data processing service takes the necessary technical and organizational measures to ensure data protection equivalent to that in force in your country. of residence. It may also happen that some of the links on our website allow access to third party websites that are not operated or managed by us.

As these sites are not the responsibility of MATEXT, we cannot be held responsible for their content and decline all responsibility in their regard.

The most modern technological means are implemented to protect data against unauthorized access or processing. Sensitive or personal data is transmitted in encrypted form. However, MATEXT declines all responsibility concerning the security of data transmitted via the Internet.

Right of access and rectification

You are entitled to assert your data protection rights at any time. In particular, you are entitled to request information about your stored personal data, to have it corrected or supplemented, to oppose its processing or to demand its deletion. To do this, simply send an e-mail to the e-mail address indicated in the mandatory information.

Right of revocation

You are entitled to revoke your consent to the use of personal data concerning you at any time, this revocation taking effect for the future. To do this, simply send an e-mail to the e-mail address indicated in the mandatory information.

Data Retention

Unless there are legal obligations to the contrary, such as e.g. ongoing legal proceedings, we store personal data for as long as necessary to perform a service that you have requested or for which you have given your consent.

Use of cookies

On this website we use so-called “cookies”. Cookies are small text files which are stored in the memory of your terminal via your browser. Cookies store certain information (e.g. the language or the page settings you have defined) which can be sent back to us by your browser when you visit the website again (depending on the lifetime of the cookie).

Policy for Online Texture Sales Subscribers

We are committed to protecting the privacy of our subscribers and ensuring that their personal information is kept secure. When you sign up for an account and become a subscriber on our online texture sales platform, you will have access to purchase textures during your subscription period. You can cancel your subscription at any time through your personal account. If you choose to cancel your subscription, you will immediately lose access to any related pages. We will not share or sell your personal information to any third parties.

Legal Notice


MATEXT ™ is a brand of HIGHELVETIA STUDIO LLC
N°TVA : CHE-305.011.716 TVA


MATEXTWORLD head office is located at: Biel, Switzerland
info@matextworld.com

The site is hosted at:
Infomaniak Network SA whose head office is located at: Les Acacias, Geneva, Switzerland